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Frequently Asked Questions (FAQ)

Listed below are some of our most commonly asked questions. A further list is available of  frequently asked questions on the Enterprise Act 2002.  For further information you may find the information you are looking for in one of our publications.


There is also a page of frequently asked questions on the Online Forms Service.


Please click on the relevant question to find a brief answer. If your question is not listed please e-mail your query to our Insolvency Enquiry Line at , click here for an online form.


Can the Official Receiver or his staff give advice as to whether it is appropriate for an individual to file his petition in bankruptcy?

Can the Official Receiver and his staff advise whether it is appropriate for an individual director to petition to the court for a winding-up order against a company in which he/she has an interest?

I have obtained my discharge, but am still unable to obtain credit, as my name is included on a credit reference agency's records. Will the Official Receiver arrange for the removal of the listing as I now have my discharge?

How do I make myself bankrupt?

How do I make someone else bankrupt?

Can I have a bank account?

Can a bankrupt still trade?

I am an employee of an insolvent. Am I allowed to claim wages?

When will I be discharged?

How do I obtain a certificate of discharge?

How do I apply for a job with The Insolvency Service?

If I am made bankrupt, will I still have to repay my student loan?

Can I make myself bankrupt in England if I live abroad?

What is a centre of main interest?

I do not live in England and Wales but in another European Union Member State where I have a lot of debts.  Can I go bankrupt in England or Wales and write off the debts in the country where I live?


Question Can the Official Receiver or his or her staff give advice as to whether it is appropriate for an individual to file his or her petition in bankruptcy?
Answer The Official Receiver and his or her staff cannot give advice as to whether or not an individual should file his or her own petition in bankruptcy. If that individual needs independent advice, then they should consult a solicitor, accountant, licensed insolvency practitioner, Citizens Advice, or another suitable person.

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Question Can the Official Receiver and his or her staff advise whether it is appropriate for an individual director to petition to the court for a winding-up order to be made against a company in which he or she has an interest?
Answer The Official Receiver and his or her staff cannot advise directors as to whether it is appropriate for them to seek a Winding-up Order against a company in which they have an interest, but they should approach a solicitor, accountant, licensed insolvency practitioner or Citizens Advice to get independent advice.

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Question I have obtained my discharge, but am still unable to obtain credit, as my name is included on a credit reference agency's records. Will the Official Receiver arrange for the removal of the listing as I now have my discharge?
Answer

The Insolvency Service has no regulatory responsibility for credit reference agencies and cannot assist directly in the correction of information held. If you have any questions about the operation of the agency or its listing policy please contact that agency.

Although credit reference agencies will update their records upon receipt of a certificate of discharge, a bankruptcy order is kept on the credit reference agencies' files for six years from the date the order was made.

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Question How do I make myself bankrupt?
Answer Go to the court within whose jurisdiction you live, obtain the forms and find out how much the fee will be. Fill out the forms and return to court with the fee payable. Above all take advice before you take what is a very major step.

You may also find it helpful to read the Insolvency Service publication "Dealing with debt - How to petition for your own bankruptcy".

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Question How do I make someone else bankrupt?
Answer Instruct a solicitor, but be aware that this is likely to cost you £1500.

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Question Can I have a bank account?
Answer There is nothing in the insolvency legislation which prevents a bankrupt from holding an account, but you should tell the bank or building society that you are bankrupt, since they may wish to impose conditions and limitations e.g. not allow a cheque guarantee card. You should not obtain overdraft facilities without telling the bank that you are bankrupt.

You may also find it helpful to read the Insolvency Service publication What will happen to my bank account?

Note: it is the bank's decision as to whether to allow an account to be opened by the bankrupt.

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Question Can a bankrupt still trade?
Answer If you are bankrupt you are still allowed to earn a living, and can do this by being self-employed or by carrying on a business, as long as you do not disobey the law by obtaining credit of £500 or more without disclosing that you are an undischarged bankrupt, and as long as you do not use another name unless you tell those with whom you trade of the name under which you were adjudged bankrupt. If you earn more than sufficient to meet the reasonable domestic needs of yourself and your family, the Official Receiver may apply for an Income Payments Order (IPO).

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Question I am an employee of an insolvent. Am I allowed to claim wages?
Answer The Redundancy Fund may pay claims for unpaid wages, holiday pay and wages in lieu of notice, up to certain prescribed limits, and redundancy claims. The Official Receiver will provide copies of the claim forms and an explanatory publication.

Note: our Redundancy Payments Directorate are responsible for processing and agreeing the claims.

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Question When will I be discharged?
Answer If the bankruptcy order was made on or after 1 April 2004 the automatic discharge date is one year.

If the bankruptcy order was made before 1 April 2004 different rules apply, full details of which are set out in the publication 'Changes to Bankruptcy Law under the Enterprise Act 2002'.

Note: Your discharge may be suspended if you have failed to carry out your duties under The Insolvency Act. 

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Question How do I obtain a certificate of discharge?
Answer You should write to the court where you were adjudged bankrupt quoting your most recent case reference.

Note: the court fee for a certificate of discharge is £60.

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Question: How do I apply for a job within The Insolvency Service?
Answer: Managers within the The Service have responsibility for recruiting their own administration staff and place advertisements initially in the local job centre. Jobcentres can tell you of any current advertisements.

Recruitment of Trainee Examiners is undertaken centrally and takes place annually. You can get advice about examiner recruitment from Christine Williams, The Insolvency Service, Human Resources, Room G03, 21 Bloomsbury St, London WC1B 3QW, telephone 020 7291 6884.

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Question: If I am made bankrupt, will I still have to repay my student loan?
Answer: Yes. Since 1 September 2004 all outstanding student loans cannot be claimed in bankruptcy. They remain the responsibility of the (former) student to repay within the terms of the loan arrangement.

If you were made bankrupt before 1 September 2004 you may still have to repay your student loan. Clarification should be requested from the Official Receiver who is dealing with your affairs.

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Question: Can I make myself bankrupt in England if I live abroad?
Answer:

Yes. If you are living in an EU member state, except Denmark, you must show to the Court that your centre of main interest is in the UK. If you live in another part of the World you can present a bankruptcy petition in England if:

(a) you are personally present in England and Wales on the day you present your petition for bankruptcy to the Court, or

(b) if you have lived or carried on business in England and Wales in the previous three years.

The country in which you live may not recognise the bankruptcy proceedings and creditors may still be able to take action against you in the country you live in.

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Question: What is a centre of main interest?
Answer: Under the EC Regulation on Insolvency Proceedings if you live in a member state, except Denmark, you can only open insolvency proceedings (make yourself bankrupt) in the country where you have your "centre of main interest".

There is no definition of a centre of main interest but the Court will usually regard the country where you carry on a business or earn your living as your centre of main interest. The Court will also consider the place where you normally live, i.e. your country of habitual residence. If you are not employed or self-employed your centre of main interest will be the country you normally live in at the date of the petition.

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Question: I do not live in England and Wales but in another European Union Member State where I have a lot of debts.  Can I go bankrupt in England or Wales and write off the debts in the country where I live?
Answer:

If you are living in a European Union Member State (except Denmark) a bankruptcy order made in England and Wales will be accepted in all EU countries. Before the Court will make a bankruptcy order you must show that your "centre of main interests” is in the UK.   

The court will usually regard the country where you carry on a business or otherwise earn your living as your centre of main interests.  If you are not employed or self-employed your centre of main interests will be the country you normally live in at the date of the petition.  

Therefore if you do not live or work in the UK you cannot go bankrupt in England and Wales.  

If you intend to re-locate to the UK and establish your centre of main interests here, to take advantage of personal insolvency legislation, you should be aware that the official receiver will investigate the truth of your move. If your re-location is only temporary or false, for example if you continue to work in the country where you now live, the Court can rescind (remove) the bankruptcy order. 

If you live in Denmark (or another part of the world) you can make yourself bankrupt in England and Wales if:

(a)     you are personally present in England and Wales on the day you present your petition for bankruptcy to the court, or

(b)     if you have lived or carried on business in England and Wales in the previous three years.